Eastern Mediterranean University (EMU) successfully underwent inspections of the world renowned IQ Net member Turkish Standard Institute (TSE) ISO 9001:2008 Quality Management System and ISO 10002:2014 Student Satisfaction Management System. The said inspection process which took place with coordination from the EMU Total Quality Management Center finished with a closing meeting that took place at the EMU Rector’s Office Senate Hall at 14:30 p.m. on the 23rd of February 2017.
The meeting was attended by Turkish Standards Institute (TSE) TRNC Director Kemal Kızıltan, TSE Chief Representative Rıza Buğra Alp Giray Okumuş, EMU Total Quality Management Center Director and Quality Management Representative Hasan Kavaz and academic/administrative unit representatives.
“EMU Maintains Student Satisfaction”
TSE TRNC Director Kemal Kızıltan delivered a speech at the closing meeting and thanked EMU for their hospitality throughout the 3 day inspection process. Stating that EMU has successfully passed the ISO 9001:2008 and ISO 10002:2014 inspections, Kızıltan expressed their pride in certifying EMU as a prominent institution of higher education with high levels of student satisfaction. Kızıltan proceeded as follows: “I have no doubts that EMU will receive far more comprehensive certificates and will successfully pass the inspections to be conducted next year”.
TSE Chief Representative Okumuş wished the continuation of EMU’s accomplishments while exchanging opinions with unit representatives. EMU Total Quality Management Center Director and Quality Management Representative Hasan Kavaz also delivered a speech at the meeting and stressed the importance of receiving ISO certificates for the official registration of the quality education EMU offers to its students, thanking all TSE representatives for their efforts during the inspection process.
The Certificates are Recognized in 36 Countries
TSE representatives held meetings with unit managers and carried out inspection on documentation between the 21st and 24th of February 2017. The said representatives conducted field trips with the purpose of observing the functioning and operations of each unit within the university. Following the inspections, EMU gained ISO 9001:2008 Quality Management System and ISO 10002:2014 Student Satisfaction Management Center certificates which have recognition in 36 countries.
