Eastern Mediterranean University underwent the inspections of the world renowned IQ Net member Turkish Standards Institute ISO 9001:2008 Quality Management System and ISO 10002:2014 Student Satisfaction Management System. The inspection process started with an informative meeting at the Senate Hall located at EMU Rector’s Office at 10:45 a.m. on 22 February 2016 and finished with a closing meeting which took place at the Senate Hall at 11:00 a.m. on Friday 26 February 2016.
Rector Prof. Dr. Necdet Osam, Vice Rector for Financial Affairs Prof. Dr. Salih Katırcıoğlu, Turkish Standards Institute (TSE) TRNC Director Kemal Kızıltan, TSE representative Abdullah Ekinci, EMU Total Quality Management Inspection Center Director Hasan Kavaz and academic/administrative unit representatives attended the meeting.
In his address, Prof. Dr. Osam highlighted the importance EMU gives to quality, both in academic and administrative dimensions. Prof. Dr. Osam also added that the university continuously hosts professional bodies to certify its existing quality. At the end of his speech, Prof. Dr. Osam thanked all those who contributed to the ISO inspection process.
TSE TRNC Director Kemal Kızıltan also delivered a speech and stated that the 5-day inspection process was quite productive. Kızıltan also added that their aim is to detect problems and provide recommendations to overcome them. Kızıltan also expressed his pleasure in observing staff members working with team spirit in EMU. Kızıltan also added that they will communicate the inspection findings to TSE Ankara Executive Board, who will give the final decision.
TSE representatives held meetings with unit managers and carried out inspections on documentations between 22 and 26 February 2016. The said representatives also conducted field trips with the purpose of observing the functioning and operations of each single unit within the university. Following the inspections, EMU hopes to gain ISO 9001:2008 Quality Management System and ISO 10002:2014 Student Satisfaction Management System certificates which have recognition in 36 countries.
